Sweetzy Reviews

29,758  Excellent
TrustScore 4.5 out of 5

4.5

In the Sweet shop category

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Rated 5 out of 5 stars

Blown away! First impressions are everything!

I like to consider myself a sweet connoisseur. Literally just received my 1st time order today only having ordered Monday. I had to open a bag straight away and was just blown away by the quality and taste. Million times better than the typical pick n mix sweets you buy from the shops. I went for the £20 mystery box and was amazed how much you get for such small cost. You have certainly found a new repeat customer in future and I’m already looking forward to making another order, but first I have a mountain of sweets to consume 😋

Date of experience: 13 March 2024

Reply from Sweetzy

Thank you for your review.


Rated 5 out of 5 stars

Fresh Tasting Sweets 😋

I hardly leave reviews but I had to come here because I ordered sweets and just received my delivery, I have never known sweets that tasted delicious and fresh. Honestly, I ordered two items, the peach rings and almond nougat and received a free mystery gift which I seriously love. The sweets are so yummy with beautiful flavours and I love the fragrance aswell. Thank you so much.

Date of experience: 09 March 2024

Reply from Sweetzy

Thank you for your lovely review.


Rated 1 out of 5 stars

Unfortunately they have change supply…

Unfortunately they have change supply with certain sweet, not as good as before. Cola bottles are not good, shame they were fantastic. I order for here alot but won’t anymore.

Date of experience: 15 March 2024

Reply from Sweetzy

Thank you for your review. We appreciate your feedback and will pass this onto the team when looking for alternatives.


Rated 5 out of 5 stars

Awesome

I thought it was an Instagram scam but was willing to give ut a go and What a fab company they are and fresh sweets. The offers are fantastic, the bags are jam packed and bring alot of my childhood memories back. Easy to use website with Fast shipping. Only downside is the packet seems to empty rather quickly along with my small waistline 🫣😂 totally recommend

Date of experience: 26 February 2024

Reply from Sweetzy

Thank you for your review.


Rated 3 out of 5 stars

Sweets arrive quite promptly

Sweets arrive quite promptly. However they all tasted pretty much the same / this happens when they’re squashed together in the packs. The sweets seemed to arrive in layers as well.

Date of experience: 16 March 2024

Reply from Sweetzy

Thank you for your review. We appreciate your feedback and will take this on board.


Rated 5 out of 5 stars

Amazing Variety

I saw an advert on FB with an offer of a extra bag, so clicked on the link to see what sweets were available to order and the variety was amazing, so placed an order and the communication and delivery was so quick. The bags are absolutely rammed, you couldn’t squeeze another sweet in there.

Date of experience: 26 February 2024

Reply from Sweetzy

Thank you for your review.


Rated 5 out of 5 stars

Great!

Ordered some personalised pick n mix bags (with photos) for a party weekend. Delivery was very quick and the sweets are great (I have already eaten quite a few of the cables we ordered!) The packaging is also recyclable which is an added (and important) bonus. Would definitely use them again!

Date of experience: 18 February 2024

Reply from Sweetzy

Thank you for your review.


Rated 5 out of 5 stars

Worth every penny

Received my order today. Very fast delivery and the sweets are really good quality and delicious. Definitely gonna order again and would recommend to anyone.

Date of experience: 02 March 2024

Reply from Sweetzy

Thank you for your review.


Rated 1 out of 5 stars

Poor customer service

After receiving my order two 250g bags were missing from my delivery. I made contact with customer care and found them to be extremely unhelpful, disappointing considering how tasty the sweets I received were. I was not able to send photos as requested, which incidentally proves nothing as customers could leave items off of photographs claiming that they had not received them, something that I would not do. Customer services would not believe me that the two bags of prepackaged sweets were not included in my delivery. I paid for sweets I did not receive. Looking at previous reviews this company gains and the customer regularly loses out. It will be a long time before I order from this company again due to extremely poor assistance and customer care.

Date of experience: 29 February 2024

Reply from Sweetzy

Hi, Thank you for your review. We are sorry to hear you were disappointed with our customer care. I can see our customer services did explain that we do require photos of the items you did receive to help get this resolved.


Rated 5 out of 5 stars

Outstanding company

Outstanding company! Super fast delivery and great items at great prices. Won't buy from anywhere else now

Date of experience: 29 February 2024

Reply from Sweetzy

Thank you for your review.


Rated 5 out of 5 stars

First time ordering

First time ordering, bags are huge a lot bigger then expected, arrived well packaged, ordered late Wednesday night and arrived today Friday by 11a.m (now that's fast), off to hide them now in my secret stash draw 🤫, definitely ordering again.

Date of experience: 26 January 2024

Reply from Sweetzy

Thank you for your review.


Rated 5 out of 5 stars

What a great find these were 5* for…

What a great find these were 5* for everything...you can pick your own with 30 different 50g options to fill your bag and you get a free 1kg pouch kids were over the moon for movie night and still loads left...keeping the big massive bag for them for valentines day could even do lil jars for the nephews too...definitely order from you again...don't hesitate to order happy smiles all round never seen the kids so happy to see what's in the bag lol thanks sweetzy

Date of experience: 29 January 2024

Reply from Sweetzy

Thank you for your review.


Rated 5 out of 5 stars

Love these sweets so much

Love these sweets so much. Cannot stop ordering. Always arrive in good time

Date of experience: 26 February 2024

Reply from Sweetzy

Thank you for your review.


Rated 5 out of 5 stars

What a great find

What a great find. The sweets are so good and so moreish. I received the ultimate pouch and it only lasted 3 days. I will definitely be ordering again and have also recommended these to my friends.

Date of experience: 04 February 2024

Reply from Sweetzy

Thank you for your review.


Rated 5 out of 5 stars

quick delivery and happy with my purchase

I ordered 3 pouches of sweets the valentines pouch the mothers day pouch and a build your own pouch I’m really happy with my order although the build your own pouch gave me a choice of 5 different sweets and I only ended up with 3 of the 5 sweets I chose, none the less I’m still happy with my purchase and very quick postage thank you :)

Date of experience: 29 February 2024

Reply from Sweetzy

Thank you for your review.


Rated 5 out of 5 stars

Amazing sweety company. .

So this is my 3rd time ordering from your company and honestly can't believe I've never found yous sooner. . I actually found ur website by mistake and it was a great mistake. I've ordered the 35 filling bag 3 times and wow they are filled right to the top no wastage wat so ever .. plus yous have great money off codes plus a free 1kg bag now n then. My only thing about that would be it would be better if you can customise your 1kg bag. As I didnt like alot of the things that where in the bag. . So maybe that could be something use can look into. . Most of your sweets are brilliant but with frequent orders I end up buying the same sweets. . I love your bon bons would be great if use could add more flavours to it. Like apple n lemon. Im sure they would be a hit. . Plus also adding in other sweet options. Like millions, m n ms , mini gems, rhubarb n custard haribos, squishies, cherry lips fizzy blue raspberry strawberrys, fizzy bricks, swirly fish, pink pandas , chocolate mie, jazzies... ur company is by far the best price for what you pay for. So maybe have a wee think add in lots more options. . Im sure I'm not the only one that wants this. . I really enjoy getting a delivery. . They always come in a box no damage at all n fast delivery. . The plus for me also was being able to use clearpay. Plus this company also send the bags as resealable n recyclable ... Plus every order they plant 1 tree so we are helping save the planet too. . Cant go wrong really. . I look forward to seeing new sweets added haha . . hope you loved my review.

Date of experience: 25 February 2024

Reply from Sweetzy

Thank you for your review.


Rated 5 out of 5 stars

Great sweets

Great sweets
Quick delivery
Lovely selection
Thanks so much

Date of experience: 26 February 2024

Reply from Sweetzy

Thank you for your review.